I requested a bitcoin payout from 5Dimes last week. Normally payouts happen within 48 hours so I was a little surprised when the btc hadn't hit my wallet after a week. I contacted their support and they said that the delay was because I hadn't clicked on the withdrawal confirmation link they sent me. The thing is I didn't receive any email from 5dimes so I'm getting a little paranoid. Anyone else have this problem with 5Dimes?
this happened to me also in the past. i receive all of the 5dimes promotional emails but the one confirmation email that i actually needed never showed up in my inbox for some reason. when i contacted support they resent the email and i was able to approve the payout but it did hold things up for a couple of days.
i think it's a little unfair to just blame 5dimes here because sometimes emails just go missing. it's far more likely that your email provider marked it as spam and it was returned to sender. the main thing is they resent your email when you requested it.